Login & 2FA
Learn how to log in to Monolith, set up two-factor authentication, and reset your 2FA device if needed.
Monolith users can log in with their account email address and password. Cloud users are also required to use two-factor authentication unless another authentication method, such as single sign-on (SSO), has been configured for their organization.
Login
To log in to Monolith:
Open Monolith using the correct web, desktop, or mobile application.
Enter your account email address.
Enter your password.
Select Log In.
If your organization uses SSO, you may be redirected to your organization’s identity provider instead of logging in with a Monolith password.
For more information, see SSO Login.
If you are not sure which Monolith URL or application to use, see Accessing Monolith.
Two-Factor Authentication
Two-factor authentication, or 2FA, adds an additional security step when logging in to Monolith.
Monolith uses time-based one-time passwords, also known as TOTP. To complete 2FA setup, you will need an authenticator app that can generate six-digit verification codes.
Common authenticator apps include:
Google Authenticator
Microsoft Authenticator
Set Up 2FA
The first time you log in to Monolith, you may be prompted to set up 2FA.
To set up 2FA:
Open your preferred authenticator app.
Scan the QR code shown on the Monolith 2FA setup screen.
Confirm that the authenticator app adds your Monolith account.
Enter the six-digit code generated by the authenticator app.
Complete the login process.
After setup is complete, Monolith will ask for a new six-digit code during future logins.
Authenticator codes refresh automatically. If a code is about to expire, wait for the next code before entering it into Monolith.
Log In With 2FA
After 2FA has been set up, Monolith will prompt you for a verification code after you enter your email address and password.
To complete login:
Open your authenticator app.
Find the code for your Monolith account.
Enter the current six-digit code into Monolith.
Select Verify or continue the login process.
Reset 2FA
If you lose access to your authenticator app, replace your device, or need to set up 2FA again, a Monolith admin user can reset 2FA for your account.
After your 2FA device is reset, Monolith will prompt you to connect a new authenticator app the next time you log in.
If you are not a Monolith admin, contact your organization’s Monolith administrator or Monolith Support for assistance.
Disable 2FA
Two-factor authentication is an important security measure and is strongly recommended.
For cloud customers, 2FA is enabled by default. If your organization has a specific need to change this behavior, contact support@monolithforensics.com.
For on-premises customers, 2FA settings may be managed from the user profile page.
Disabling 2FA reduces account security. Monolith recommends keeping 2FA enabled unless your organization has an approved alternative authentication control in place.
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