Manage your relay users
Relay can be used by any internal or external party interacting with your lab. Relay users do not need to be Monolith users and they do not require a Monolith user license. There is no limit to the number of Relay users you create.
You can view, invite, and search for current users from this view.
By selecting a user from this screen you can edit that user's details, remove that user from your Relay Tenant, and grant or remove admin permissions for that user.
You can invite new users by selecting the "Invite User" button from the "Relay Users" table. You will be prompted to enter that user's email address.
Below is an example of an email invite to relay.
After accepting an invite users will be directed to register as a Relay user. An invitee must set up their account to access Relay.
From the Access Requests tab, you can view all of your pending Relay user invites. They will remain pending until the invitee completes the user registration process.
In this section you can configure the details that your Relay Tenant will display to users.
Tenant Logo: Select the logo that will display in Relay
Tenant Name: Name that will display for your organization in Relay
Relay URL slug: The URL identifier for your relay tenant. For example, if we use the slug "my-relay-slug" the Relay URL will be:
https://relay-app.monolithforensics.com/my-relay-slug
Tentant Email: The default email for your relay tenant. All notifications from Relay (new users, request, etc...) will be sent the this email.
Edit instructions for users making requests
In this section you can edit instructions that will be shown to the requester before they make any requests in Relay.
Enable custom fields you would like accessed in Relay requests
Monolith allows you to enable Custom Fields for Inquiry and Evidence Items for Relay users making request. Once a field is enabled, it is viewable by all Relay requesters.
Custom Inquiry Fields: Allows Relay requesters to provide additional inquiry details with their request
Custom Evidence Fields: Allows users to provide additional details about evidence items associated with their request.