Monolith is licensed on a per user per year basis.
Pricing information for Monolith can be found here: Pricing Page
When you purchase Monolith - your purchase includes a limit on how many active users you can have at any one time.
For Example: If you purchase Monolith with 5 active users, this means that you can have 5 active user accounts in Monolith. The users associated with these accounts can log into Monolith from anywhere and from as many different devices as they want.
Inactive users will not be able to access Monolith.
Account sharing is not allowed in our licensing terms, however, exceptions to this rule can be made on a case-by-case basis.
If you choose not to renew your Monolith subscription, your Monolith access will revert to "Read-Only" mode. You will still have access to your Monolith data, but you will no longer be able to add new data or edit current data.
Your data will remain in Monolith for up to a year, after a year, we may permanently destroy any data still stored within our servers.
An export of your data in Monolith can be requested at any time by making a request to support@monolithforensics.com.
The data export will consist of a SQL dump file and a ZIP file that contains files uploaded to Monolith.
Please allow up to 2 weeks to receive your data export.
When first logging into Monolith, here are the first steps you should take to get Monolith ready for your forensic work and evidence:
Setup your Organization Info.
Create user accounts for your team.
Set the formatting for case numbers, evidence numbers, & storage numbers.
Create & Customize form selection options:
Customize your Case Type selections.
Customize your Case Status selections.
Customize your Case Progress selections.
Customize Evidence Type Selections.
Customize Evidence Progress selections.
Customize Time Entry Categories to use with the Task Management System.
Customize Quality Assurance Issue Type selections.
Create and customize Quality Assurance checklists.
Create and upload evidence & storage labels with DYMO.
Create evidence locations.
Enter existing storage items.
Enter Forensic software.
There are a couple of steps to setup Monolith Desktop.
To download Monolith Desktop, go to the System section of the settings page and download the appropriate installer for you operating system (Windows or MacOS)
After installing Monolith Desktop and running it for the first time, you will be presented with an "API Mode" selection screen.
This screen allows you to connect Monolith Desktop to your Monolith Tenant, whether it is in the Cloud or On-premises:
For cloud hosted Monolith Tenants/Customers - keep the default selection as "Cloud". The region is defaulted to US/North America, but if you are a UK customer, change the region to "United Kingdom" and select submit.
This option ensures that Monolith Desktop will connect to the correct Monolith Server for your cloud deployment or region.
Additional Cloud regions may be added in the future.
For on premises customers - change the "API Mode" to "On-Premises". This mode allows Monolith to connect to an on-premises Monolith server that is running within your organization and network.
When you select the On-Premises option, you then need to enter your Monolith Server's API endpoint. This will typically be the IP address of your Monolith server, or a custom domain if you have one setup in your network.
The API endpoint must meet the following formats:
If Monolith Desktop can successfully reach the Monolith server, you will see a green check mark populate and the Monolith Login screen will load.
To reset Monolith's API connection settings, click the "Reset Monolith" button located on the Monolith Login screen. This will return you to the API mode selection.
Log into Monolith using your organization's Single Sign On provider.
If your organization has purchased and setup SSO with Monolith, you will be able to log in with your SSO account.
When you type your email into the Monolith Login screen, Monolith checks your email domain and resolves it to your SSO provider. When you click the "Log In" button, you will be redirected to your SSO provider to authenticate. After authentication, you will then be redirected back to Monolith and given access to your Monolith Tenant.
You can log into Monolith using your account email and password.
By default, all cloud users are required to use 2-Factor Authentication to login to their Monolith accounts. Monolith utilizes TOTP based 2FA, which means that users must have an authenticator application to use 2FA with Monolith. The following authenticator apps are recommended:
Google Authenticator
Microsoft Authenticator
On you first login to Monolith, you will be prompted to setup 2FA with the authenticator app of your choice. Open the authenticator app and scan the QR code presented by Monolith:
Once you have scanned the QR code, type in the 6-digit code generated by the authenticator app into the box at the Monolith Login screen.
For subsequent logins, you will be presented with a 2FA screen and asked to enter a 6-digit code generated by you authenticator application of choice.
If you have lost your 2FA device or replaced it, a Monolith admin user can reset the 2FA device on your account. Once reset, Monolith will prompt you to connect a new 2FA device at your next login.
For cloud customers, you can request that 2FA be disabled for your account - please make a request to support@monolithforesics.com.
For on-premises customers, you can disable 2FA from your user profile page.
2FA is a very important and standard security measure - we highly recommend you do not disable this feature.
