Configuring your Relay Tenant

The Relay settings page has 4 tabs: Basic Details, User Management, Instructions, and Custom Field Options.

In this section you can add additional details to your organization's profile including name, address details, contact information, and website.

Here you are also able to change the default Monolith logo to the logo of your organization.

Account Information

Organization profile: Information can be changed in the Organization Info section.

Subscription Info: This section gives details about your licenses, subscription expiration date and storage usage. In this view you can also see your relay URL and current workspaces connected to your account.

Desktop Installers

If you would like to use Monolith as a desktop application, it can be downloaded from this section. We currently offer desktop applications for Windows and MacOS.

Date, Time, and Currency Format

Your selected format options will appear as the default throughout Monolith.

Coming Soon

In this section you can edit instructions that will be shown to the requester before they make any requests in Relay.

Monolith supports email notifications for assignments of tasks and cases.

In this section you can configure the details that your Relay Tenant will display to users.

Basic Details Items

Tenant Logo: Select the logo that will display in Relay

Tenant Name: Name that will display for your organization in Relay

Relay URL slug: The URL identifier for your relay tenant. For example, if we use the slug "my-relay-slug" the Relay URL will be:

Tentant Email: The default email for your relay tenant. All notifications from Relay (new users, request, etc...) will be sent the this email.

Basic Details View

Create and Manage Relay users

Relay can be used by any internal or external party interacting with your lab. Relay users do not need to be Monolith users and they do not require a Monolith user license. There is no limit to the number of Relay users you create.

Your Relay Users

You can view, invite, and search for current users from this view.

Editing and Removing Relay Users

By selecting a user from this screen you can edit that user's details, remove that user from your Relay Tenant, and grant or remove admin permissions for that user.

Inviting New Users

You can invite new users by selecting the "Invite User" button from the "Relay Users" table. You will be prompted to enter that user's email address.

Below is an example of an email invite to relay.

User Account Set Up

After accepting an invite users will be directed to register as a Relay user. An invitee must set up their account to access Relay.

View Pending Invite Requests

From the Access Requests tab, you can view all of your pending Relay user invites. They will remain pending until the invitee completes the user registration process.

Monolith allows you to enable for Inquiry and Evidence Items for Relay users making request. Once a field is enabled, it is viewable by all Relay requesters.

Custom Inquiry Fields: Allows Relay requesters to provide additional inquiry details with their request

Custom Evidence Fields: Allows users to provide additional details about evidence items associated with their request.

In this section, Monolith allows you to customize your Case number, Evidence number, and Storage number format.

Every Evidence Item in Monolith has a progress bar that illustrates the current stage of a particular evidence item. See also

The current progress status for an evidence item can also be found under the Evidence Details section on the left sidebar of that item's page.

In the Evidence Progress section you can reorder, add, and delete these evidence progress options to best reflect your organization's workflow.

Reordering Evidence Progress Items

You can reorder your current Evidence Progress Items by dragging and dropping them into place. Your timeline will display the order of items going from top to bottom.

Create New Progress Item

Select the "Create Evidence Progress" button to create a new progress item. By default, this item will be added to the beginning of the list.

Delete a Progress Item

Select the Delete button to the right of the item you would like to delete.

In this section you can view all of the Case Types associated with your organization. This is also where you can create new Case Types and delete your current Case Types.

Creating a New Case Type

Select the "Create Case Type" button and enter the name of the Case Type you would like to create.

Delete a Case Type

You can also delete Case Types from the Case Types Section.

Every case in Monolith has a progress bar that illustrates the current stage of a case. See also .

In the Case Progress section you can reorder, add, and delete these case progress options to best reflect your organization's workflow.

Reordering Case Progress Items

In this section you can reorder your current Case Progress Items by dragging and dropping them into place. Your timeline will display the order of items from going from top to bottom.

Create New Progress Item

Select the "Create Case Progress" button to create a new progress item. By default, this item will be added to the end of the list.

Delete a Progress Item

Select the Delete button to the right of the item you would like to delete.

In this section you can view all of the Evidence Types associated with your organization. This is also where you can create new Evidence Types and delete your current Evidence Types.

Creating a New Evidence Type

Select the "Create Evidence Type" button and enter the name of the Evidence Type you would like to create.

Delete an Evidence Type

You can also delete Evidence Types from the Evidence Types Section.

In this section you can view all of the Case Statuses associated with your organization. This is also where you can create new Case Statuses and delete your current Case Statuses.

Creating a New Case Status

Select the "Create Case Status" button and enter the name of the Case Status you would like to create.

Delete a Case Status

You can also delete Case Statuses from this section.

Adding Labels

Click the "Add Label" button to upload a .dymo label file Monolith.

Working with Variables

Monolith fields for your organization's info (set in ), Evidence, Storage, People ( and ) can be used as variables for custom DYMO labels.

In this section, you can manage your QA Issue Types to identify events that do not meet your organization's quality assurance standards.

Creating a New QA Issue Type

Select the "Create Type" button and enter the name of the QA Issue Type you would like to create.

Delete a QA Issue Type

You can also delete a QA issue type in this section.

In this section you can view all of the Time Entry Categories associated with your organization. This is also where you can create new Time Entry Categories and delete current Time Entry Categories.

These categories can help define the type of work conducted when recording billable time entries.

Creating a New Time Entry Category

Select the "Create Category" button and enter the name of the Time Entry Category you would like to create.

Delete a Time Entry Category

You can also delete a Time Entry Category from the Time Entry Categories Section.

Custom Field Settings

From the custom fields section you can create, edit, delete, and enable custom fields for your Monolith tenant. Monolith currently supports custom field items for: Cases, Evidence, Acquisitions, Inquiries and Storage.

Adding Custom Fields

Open the collapsable section for the category of custom field you would like to create (for example Custom Cases Fields).

Creating Custom Fields Options

1. Field Name (Required): The display name of your custom field

2. Is Required (Required): A yes/no option to indicate whether this should be a required field in Create and Edit modals for this category.

3. Editor Type(Required): Select whether you want this field to be:

   • Textbox - Regular text field

   • Date - Provides a date selector dropdown

   • Drop Down Menu - User's can select an item from a dropdown list

   • Tag Box - User's can select multiple items from a dropdown list

4. Description: Populates placeholder text in the input box associated with your custom field in the category's Create and Edit modals.

Managing Custom Fields

• Enable/Disable: Determines if custom field will appear in Create and Edit Modals.

• Edit: Edit custom field details.

• Delete: Removes the field and its values from your Monolith tenant.

Re-Order Custom Fields

Each category's custom field sections can be re-ordered by dragging and dropping custom field components within their respective lists.

Monolith will including integrations in future releases. As of now, we offer integrations for organizations issuing reports to the US Secret Service.

Forensic Partner Reports

Click the "Configure" button to allow you to map Evidence Types and Case Types to your report.

Users with administrative access will be able to view a log of user activity throughout the Monolith application.

Features

The Admin Log table offers robust sort and filter functionality.

Total Logs: The total number of logs can be found to the right of the filter button at the top of the table.

Filters: Admin logs can be filtered by Timestamp, User, and/or Admin log

Search: Admin logs can also be searched to quickly find specific items