People

Manage the clients and contacts connected to your organization, requests, cases, evidence, and forensic work.

Monolith uses Clients and Contacts to help your team keep track of the people and organizations connected to your work.

Although both store information about people or organizations, they serve different purposes within Monolith.

Clients

Clients generally represent the person or organization requesting work from your team.

A client may be associated with a case directly or originate from a request submitted through Relay. Client records help preserve information about who requested the work and provide a consistent record that can be associated with multiple cases over time.

Use Clients to:

• Maintain information about requestors or customer organizations

• Associate a client with one or more cases

• Review cases connected to a client

• Maintain contact and organization details for repeat requestors

See Clients for more information.

Contacts

Contacts represent other people associated with your forensic work.

A contact can be connected to a case, evidence item, acquisition, or other relevant case context, allowing your team to preserve the relationship between a person and the work being performed.

Contacts may include:

• Suspects

• Victims

• Witnesses

• Custodians

• Attorneys

• Opposing counsel

• Colleagues

• Investigators

• Examiners

• Other individuals relevant to the case

Use Contacts whenever preserving information about a person and their relationship to the case may be useful later.

See Contacts for more information.

Related Documentation

• Clients

• Contacts

• Cases

• Evidence Items

• Relay Overview