Users

Create and manage the individual people who have access to your Monolith instance.

Add a new user

1. In the left-hand navigation, open the Organization tab and click Team Management.

2. Click New User in the top left.

3. Enter the user's First Name and Last Name.

4. Enter the user's Email.

5. Set a Password, or leave the field blank to auto-generate one. If you type a password, you can use the eye icon to show or hide what you have entered.

6. Select the Office this person belongs to.

7. Select a Role (see below).

8. Set the Observer Status (see below).

9. Click Create User.

Monolith confirms once the user has been created.

Roles

When you open the Role dropdown, Monolith shows a short explanation of what each role can access.

The roles you see may vary if you have custom user roles set up in your instance, but the standard levels are:

• Super Admin: Includes admin privileges, delete cases & evidence, manage users, and manage settings. Has complete access to everything in Monolith.

• Admin: Access to all cases and evidence, edit COC records.

• User: Basic Access to Monolith.

If you have custom roles configured, you may see additional options. The dropdown always displays a brief explanation for the selected role, so you can confirm what access it grants before saving.

Observer Status

Observer Status controls whether a user can make changes. The two options are:

• Write Access: the user can make edits and add new information.

• Read Only: the user can log in and view information but cannot make edits or add anything.

Use Read Only when you need more granular control over restricting what a user can do.

View existing users

The Team Management screen shows a list of every user in your instance, along with quick information about each one: their name, email address, role, the office they are located in, and whether they are active or deactivated.

Filter, search, and sort

The user table includes a few ways to find what you need:

• Filters let you narrow the list. For example, you can filter to show only super admins.

• The search bar lets you find a specific user by name when your list is long.

• Clicking any column header sorts the table by that column, so you can reorder the view however you like.

Manage an existing user

Click a user in the Team Management list to open their details. If you are a Super Admin, you will have several options:

• Send a password reset email to the user.

• Send an MFA reset for the user.

• Deactivate the user.

Deactivate a user when they leave your team and should no longer have access to anything in Monolith. Once deactivated, that user can no longer log in.